Australia
Economy — Free on orders $200 and over, otherwise $13 AUD
Estimated delivery: 10 to 12 business days
Express — $25 AUD
Estimated delivery: 5 to 8 business days
New Zealand
Economy — Free on orders $200 and over, otherwise $15 NZD
Estimated delivery: 9 to 12 business days · tracked, dependable delivery
United Kingdom
Economy — Free on orders £85 and over, otherwise £7
Estimated delivery: 8 to 12 business days
Express — £12
Estimated delivery: 3 to 5 business days
United States & Canada
Economy — NZ$47, shown in your local currency at checkout
Estimated delivery: 10 to 15 business days
Express — NZ$64, shown in your local currency at checkout
Estimated delivery: 7 to 10 business days
Delivery timeframes
All timeframes are estimates based on carrier capacity during normal business days. Delays can occur during major sales events, public holidays, extreme weather or network congestion.
Your order
You'll get an order confirmation email straight after placing your order. Our team picks and packs promptly and hands over to the carrier.
We ship from multiple fulfilment centres, including two locations in Australia and a hub in China. Depending on what's in your order, your gear may ship from one or more of these locations. If your order ships from more than one, it may arrive in separate deliveries, sometimes on different days, so don't worry if part of your order turns up first.
Once each parcel is moving you'll get a tracking link to follow it in real time. There are no additional customs or import charges to pay on delivery — the price you see at checkout is the price you pay.
Returns and exchanges
Returns and exchanges for all markets are handled through our Redo returns portal. See our Returns page for full instructions.
