Returns & Exchanges
Returns & Exchanges
At Wolf Workwear, we want you to be completely happy with your gear. If something's not quite right, we've got you covered with our straightforward returns policy.
30 days to decide - Return or exchange items within 30 days of purchase for any reason.
No restocking fees - We don't charge you extra for changes of mind.
Simple requirements - Items just need to be unworn, unwashed, with tags attached, and in original packaging.
How It Works
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Pack your items with your name and order number
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Send to:
Wolf Workwear
H1/46-62 Maddox St,
Alexandria NSW 2015
Australia
Customer name:
Order number:
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Email us the tracking number via our contact form (super important - helps us find your return quickly)
- We'll process your exchange, refund, or store credit once package is received and inspected.
Important: Our warehouse handles thousands of packages daily, so including your details and tracking info prevents delays or lost returns.
What You Pay
- Return shipping: You cover the cost to send items back
- Exchange shipping: We'll send your new items out free
Special Cases
Final Sale (40%+ discount): All sale items are final - no returns or exchanges
Wrong item sent: Our mistake, our fix. Contact us and we'll sort it out at no cost to you
Socks & Underwear: Final sale for hygiene reasons
Questions?
Hit us up through our contact page. We're here to help you find the right gear and make things right if they go sideways.
Welcome to Wolf Workwear — Work gear for modern professionals
