Returns & Exchanges

At Wolf Workwear, we want you to be completely happy with your gear. If something's not quite right, we've got you covered with our straightforward returns policy.

30 days to decide - Return or exchange items within 30 days of purchase for any reason.

No restocking fees - We don't charge you extra for changes of mind.

Simple requirements - Items just need to be unworn, unwashed, with tags attached, and in original packaging.

How It Works

Pack your items with your name and order number
Send to:
Wolf Workwear
H1/46-62 Maddox St,
Alexandria NSW 2015
Australia
Customer name:
Order number:
Email us the tracking number via our contact form (super important - helps us find your return quickly)
We'll process your exchange, refund, or store credit once package is received and inspected.

Important: Our warehouse handles thousands of packages daily, so including your details and tracking info prevents delays or lost returns.

What You Pay

Return shipping: You cover the cost to send items back
Exchange shipping: We'll send your new items out free

Special Cases

Final Sale (40%+ discount): All sale items are final - no returns or exchanges

Wrong item sent: Our mistake, our fix. Contact us and we'll sort it out at no cost to you

Socks & Underwear: Final sale for hygiene reasons

Questions?

Hit us up through our contact page. We're here to help you find the right gear and make things right if they go sideways.

Welcome to Wolf Workwear — Work gear for modern professionals

Close-up of underarm ventilation on an orange safety work shirt with reflective stripes

Built For Tough Jobs

High-performance fabrics that breathe, move, and last. Designed for real worksites, not catalogues.

Ranger Summer Work Pants – Hi Vis Navy – lightweight stretch work pants

Gear That Works As Hard As You

Reinforced seams, smart stretch, and safety features you can trust on the job every day.

Custom Options To Suit Your Team

From colours to logos to full uniform packages, we tailor every detail to match your brand and industry.

Professional Look, Trusted Quality

Sharp, modern workwear that helps your team look unified, confident, and ready for anything.

Our wholesale and custom uniform programme starts at 50 pieces, depending on the product. This can be a mix of sizes and styles depending on your team’s needs.
Absolutely. We offer sample garments so you can test fit, comfort, and quality before committing.
Yes. We provide full logo application and branding integration including embroidery, heat-press, and specialised placements depending on the garment. Our team will guide you through the best method for durability and appearance.
Yes. For NZ businesses, we offer free on-site consultations to assess your team’s needs, environment, and uniform requirements. Virtual consultations are available for AUS and remote locations.
Lead times vary depending on order size and customisation but typically range from 4 to 8 weeks from approval to delivery. We’ll give you a clear timeline during the consultation stage.
Yes. We have eco-friendly and recycled fabric options available for businesses wanting to minimise environmental impact.

We offer flexible payment terms for ongoing partnerships, along with bulk order invoicing, and secure online payments.
Yes. Our in-house design team can create custom workwear solutions tailored to your industry, environment, and brand.
We currently supply wholesale and crew orders across New Zealand and Australia. International inquiries can be assessed on a case-by-case basis.
Yes. We provide tiered bulk purchase discounts based on order size and partnership level.
Yes. We offer ongoing product support, sizing replacements, and the ability to reorder or scale up as your team grows.
Click the enquiry button, tell us about your team, and one of our specialists will be in touch to build your custom quote.
We make the process simple from start to finish.